Monday, July 26, 2010

Using Your Web Analytics To Make Actual Business Decisions


I have spoken with a number of people who have websites, and some who even have Analytics. (usually Google Analytics, because it costs $0.00) One of my favorite questions to ask is "what do you most enjoy looking at in your analytics that helps you?" and usually the response to this unfortunately is "how many people are coming to my website." That's all and well and good, but lets take a minute to look at the concept of "Segmenting Your Data".

I doubt that you are looking at an overview dashboard and are actually going to figure out anything you're ready to make a decision on. So what should we as internet marketers be looking at that will actually help us make decisions.

I often speak with people who are spending a gob of money on various online marketing opportunities, and I want to to see if what they are getting for their hard earned money is actually worth something. Lets take this a step deeper. One example is to look at conversions rates and/or goals (if you're using Google Analytics) and segment by either the traffic sources and/or the campaigns associated with those traffic sources. If you're not passing in variables for traffic source, medium, and campaign with your various advertisers(for example, a banner ad) I would recommend starting to do that right now. The variables below apply to Google Analytics, and are very useful when passed into your destination URL's:
  • utm_source=
  • utm_medium=
  • utm_term=
  • utm_content=
  • utm_campaign=
And this would be an example of using these variables to establish where some traffic actually came from using our website. bevelwise.com/?utm_source=ourblog&utm_medium=textlink&utm_campaign=using-your-web-analytics. What this will do for measurement, is assign the following variables when you click as such:
  • source=ourblog
  • medium=textlink
  • campaign=using-your-web-analytics
You could then reference all the clicks that came in through any campaign online/email campaign to goals that you have pre-determined and set up for your website and use them to further drive your marketing objectives and strategies.

Getting back to the concept of segmenting you would always want to be drilling down into your data and breaking out specific variables and sections of that data that mean something to your business. Having someone who is experienced with reading your web analytics is just as important as having a CFO that knows how to read a balance sheet and it can help produce better financial results. I've heard someone say before, "oh we know what our website is doing, because we put analytics on our website." Interpreting those analytics and helping to make actionable decisions for your organization involves much more than knowing the basics of what analytics tells you. Do you know what areas of your website's content is delivering the best results? Do you know where your advertising $$ are being best spent?

Bevelwise does seo from grand rapids, MI which includes Google Analytics measurement and will put our skills up against anyone out there in the Midwest. Would be happy to help you with your search engine optimization, web strategy, web analytics and all marketing from a measurement perspective. You will get insight to drive all your marketing initiatives if your website done and measured correctly.

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Friday, June 18, 2010

Video SEO Benefits your Overall SEO Strategy

Optimizing video has always posed great opportunities in the SEO world, and all companies should find ways to leverage this medium. The internet has become more diverse and more visual over time, and that’s not going to slow down. It’s easy to start with the basics of where you host the video, what titles, descriptions, and content you load into the video. The harder step most of the time is distributing the video and getting press and rankings from it. Often time this means instead of saying where are we hosting, or publishing the video it means saying, how many places are we going to post the video to. YouTube, Hulu, MySpace are just a couple of examples. How are you leveraging your social media channels to get visitors to see your video, and hopefully make it go viral? Do you even have social media channels? You should and this is content that those channels will find enegaing if you do it right.

One thing to be aware of with Google’s most recent change to their results page (if you haven’t seen it, it’s on the left sidebar) is where you can refine searches based on a variety of factors. For example, you can scope your search for just news, shopping, images, videos, books, blogs, updates, and discussions just to name a few. The thing I want to point out here is the more people are going to scope by video. Then when you get into those results you can further refine the videos by duration, posted date, relevance, quality, and even source. This expands on the options that we have to optimize video. Now businesses can take into account when they are making videos are they going to be short, medium, or long, and at what quality are we publishing. This also plays into the question of where are we posting our videos? All of these factors are going to continue to play a role in the evolution of video SEO and interactive media.

A short video or "webmerical" can go a long way with helping your web strategy and online exposure. If you are looking for a company to assist with a video or your online marketing or web strategy, contact us @ Bevelwise.

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Friday, June 4, 2010

5 New Features Google Analytics Offers In The New Beta AdWords Stat Tool

A couple of us Internet Marketers here at Bevelwise were just talking about this a few weeks ago. I had even provided this as feedback to a Google survey a few months ago that I would like to see, specifically goal tracking day parting on campaigns. I feel like those Windows 7 ads - "I'm an Adwords Certified Professional and day parting of conversions was my idea". Google has beta released the new stat tool for AdWords data in their Analytics package. This adds a ton of features and ways that we can look at Pay-Per-Click traffic and how it is interacting with websites. If you've never checked this section of Google Analytics out before then go under "Traffic Sources -> Adwords" you will see a wide range of new options under that.

I thought I would give a little more insight about about some of the new features I've enjoyed checking out this morning and point out my top 5

  • The new Adwords Overview looks at your CTR and Bounce Rate metric side by side and line graphs it for you very nicely by default.
  • You can now see your goals/conversions broken down by day-parting. This is something we've not been able to see until now, and lets you see exactly what time of the day is bringing you the best conversion rates.
  • The layout of your Destination URL's are easier to get to now, and you can see the statistics breakdown for how each destination url on your website is performing. This helps even further when we are looking at conversion rate optimization
  • You can see your "Keyword Positions" performance, which lets you pick a keyword anywhere in your account and see how many times it is clicked when it is served in the first position, second, third, etc.
  • You can see statistics breakdown for each match type you use. This means that you can see the bounce rate if you want for all your broad match types, and compare that to your phrase and exact types to see what is bringing in the most qualified traffic.
As you can see this a big addition to their already great Analytics package. There are so many ways to apply this to further improve Google Adwords advertising, and websites in general when we are looking at conversion rate optimization.

If you don't already have a company that helps you manage your search engine marketing or website analytics Bevelwise is a SEM firm that is utilizing these strategies and all of the most current techniques to drive our client's business and have successful web strategy. Staying up to date with these great additions and changes is more than a full time job for us, it's our passion - which makes us good and what we do.

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Wednesday, May 12, 2010

Is it Social Media or should it really be Public Media

The term Social Media is not really accurate any more. Why? Because we have moved well beyond "social" into doing business. You want information to get into the marketplace, just turn to Twitter, Facebook, LinkedIn, Flickr, Digg, Delicious, etc - and you can get it out to the masses more quickly than ever. Another reason, all of the a four mentioned have more value that being social if you use them right.

Also, one does not really have any control over what can be said/posted about them or your company or organization. It is really "public" media. Word can spread at warp speed to the public, especially if people deem it to be interesting. Several companies, public figures, and celebrities have "social media" site about them that they don't have anything to do with - but all go into controlling public opinion of them. Some have to spend significant time to control their brand out there. The bigger your "Brand", the more time you have to spend in this space to control your Brand.

I could also see the term "community media" being a potential moniker as well. All of these tools we mentioned above really go into creating a "community" of people who are interested in similar topics, products, information - and they feed off each other. That is an effective strategy to utilize all of these mediums. Add value to your clients and prospects, filter information for them, be a resource and partner to them as much as a supplier or vendor.

Creating an effective social media strategy is all about the execution of it and understanding how each piece plugs into the overall picture. You should hire someone to guide your strategy, but the information and content really has to come from someone internal while the expert will tweak that content for maximum effectiveness through "public" media channels. That guide for most companies that would mean outsourcing as would not be near a full time position - the right partner should have some understanding of your business and industry in order to be most helpful.

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Friday, May 7, 2010

Local Search and the Multi-Platform Approach

I was just reading this article from Search Engine Land about the topic above. While their "case study" method left a bit to be desired (why would you ever go from your own Facebook page to the yellow pages and put them in front of ALL of the competition make absolutely NO SENSE!), you do need to have multi-platform strategy to effectively keep your presense in a local marketplace.

You do need the local search methods, the directories, and your web content all to help you maintain your presence and potentially "own" the local listing, I just don't see yellow pages being the answer. Social media would be more effective than that. I cannot tell you the last time I personally looked in a phone book. I also don't go to online yellow pages unless there is something specific that I am not finding through Google/Bing/Yahoo. You can tell the writer definitely came from the Yellow Pages world.

As these mediums, try to revamp to become more relevant in an Internet driven world, there could be some value here, as web strategy is the "sum of all parts". Local Search is something that needs a trained professional to help you with in order to maximize effectiveness and ensure you are getting your ROI. If you are interested, find someone (like Bevelwise) who understands it, can explain it, and has no reason to be bias to any one media - only to produce the results you desire.

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Tuesday, February 2, 2010

Google Apps is ceasing support for Internet Explorer 6 as of March 1st

Google sent us the email below stating that they will no longer support IE 6. So contact your IT staff and tell them you need to make sure you are upgraded. We suggest you get IE 8, Firefox 3.5, or Google Chrome 5 (the fastest browser) and for Mac users get Safari 4.0. You might a well upgrade to the latest version if you need to upgrade.

Dear Google Apps admin,

In order to continue to improve our products and deliver more sophisticated features and performance, we are harnessing some of the latest improvements in web browser technology. This includes faster JavaScript processing and new standards like HTML5. As a result, over the course of 2010, we will be phasing out support for Microsoft Internet Explorer 6.0 as well as other older browsers that are not supported by their own manufacturers.

We plan to begin phasing out support of these older browsers on the Google Docs suite and the Google Sites editor on March 1, 2010. After that point, certain functionality within these applications may have higher latency and may not work correctly in these older browsers. Later in 2010, we will start to phase out support for these browsers for Google Mail and Google Calendar.

Google Apps will continue to support Internet Explorer 7.0 and above, Firefox 3.0 and above, Google Chrome 4.0 and above, and Safari 3.0 and above.

Starting this week, users on these older browsers will see a message in Google Docs and the Google Sites editor explaining this change and asking them to upgrade their browser. We will also alert you again closer to March 1 to remind you of this change.

In 2009, the Google Apps team delivered more than 100 improvements to enhance your product experience. We are aiming to beat that in 2010 and continue to deliver the best and most innovative collaboration products for businesses.

Thank you for your continued support!

Sincerely,

The Google Apps team

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