Using Your Web Analytics To Make Actual Business Decisions


I have spoken with a number of people who have websites, and some who even have Analytics. (usually Google Analytics, because it costs $0.00) One of my favorite questions to ask is “what do you most enjoy looking at in your analytics that helps you?” and usually the response to this unfortunately is “how many people are coming to my website.” That’s all and well and good, but lets take a minute to look at the concept of “Segmenting Your Data”.

I doubt that you are looking at an overview dashboard and are actually going to figure out anything you’re ready to make a decision on. So what should we as internet marketers be looking at that will actually help us make decisions.
I often speak with people who are spending a gob of money on various online marketing opportunities, and I want to to see if what they are getting for their hard earned money is actually worth something. Lets take this a step deeper. One example is to look at conversions rates and/or goals (if you’re using Google Analytics) and segment by either the traffic sources and/or the campaigns associated with those traffic sources. If you’re not passing in variables for traffic source, medium, and campaign with your various advertisers(for example, a banner ad) I would recommend starting to do that right now. The variables below apply to Google Analytics, and are very useful when passed into your destination URL’s:
  • utm_source=
  • utm_medium=
  • utm_term=
  • utm_content=
  • utm_campaign=
And this would be an example of using these variables to establish where some traffic actually came from using our website. bevelwise.com/?utm_source=ourblog&utm;_medium=textlink&utm;_campaign=using-your-web-analytics. What this will do for measurement, is assign the following variables when you click as such:
  • source=ourblog
  • medium=textlink
  • campaign=using-your-web-analytics
You could then reference all the clicks that came in through any campaign online/email campaign to goals that you have pre-determined and set up for your website and use them to further drive your marketing objectives and strategies.
Getting back to the concept of segmenting you would always want to be drilling down into your data and breaking out specific variables and sections of that data that mean something to your business. Having someone who is experienced with reading your web analytics is just as important as having a CFO that knows how to read a balance sheet and it can help produce better financial results. I’ve heard someone say before, “oh we know what our website is doing, because we put analytics on our website.” Interpreting those analytics and helping to make actionable decisions for your organization involves much more than knowing the basics of what analytics tells you. Do you know what areas of your website’s content is delivering the best results? Do you know where your advertising $$ are being best spent?
Bevelwise does seo from grand rapids, MI which includes Google Analytics measurement and will put our skills up against anyone out there in the Midwest. Would be happy to help you with your search engine optimization, web strategy, web analytics and all marketing from a measurement perspective. You will get insight to drive all your marketing initiatives if your website done and measured correctly.