Using Open Graph to Control Branding

An important aspect to building a brand identity is controlling the brand. Large companies have entire documents defining the logo, colors, verbiage, etc. of their brand. However, it is often the little things that get overlooked. In social media there is a multitude of ways to disseminate and support your brand; this is about one small way that could have a big impact.

Anyone who has posted a link on Facebook has seen the thumbnail that shows up associated with the link and site blurb. You may notice that it will often give you options to pick the thumbnail you want. You may have even noticed that oftentimes the company’s logo or any relevant picture is not in the list. Where do the blurbs and thumbnails come from, and can you control what thumbnail is associated with your site?

The most basic thing that Facebook does is simply read your page. You should already have a “description” meta tag for SEO, and that is used as the blurb. Any images embedded on the page (through img tags – not included in CSS as backgrounds, etc.) will go into the thumbnail list. You may try to trick Facebook by including a picture but obscuring it, etc., but there is a much easier and reliable way to do this.

The answer is through Facebook meta tags, made available in the Open Graph protocol.  With those meta tags, not only can you specify a picture for a thumbnail, but you can specify real-world location information, your site name, description (that blurb), and more.

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What exactly is a bad website & how do you fix it?


On my way into work this morning, I passed a local computer repair shop and they have one of those messaging signs. This one said “we fix bad websites”.  Obviously that got my attention, but I am always on the lookout for such things as a marketing executive.  It did however get me to thinking, “what exactly is a ‘bad’ website?”

Is a bad website something that looks like it was built in 2001?  Is a bad website something that is so overwhelming with content that you “click off” the moment you get there because you don’t know where to start?  Is a bad website something that drives you no traffic on its own?  Is a bad website something that nobody can find unless they search for your company name?  Is a bad website something that makes you click 4 times before you get to what you want?  Is it when you go to visit examples of their work and they look old or in some cases you can’t FIND the references they give as “testimonials or case studies”?  Just what does a “bad website” mean and look like?

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To www or not to www

When you go to a website, say Bevelwise for instance, do you type www.bevelwise.com or bevelwise.com in the address bar? If you care at all about SEO what your users type into their address bar should concern you.

Personally, I type the www because technically bevelwise.com is the main domain, the house that all of the services live under. By typing the www I am telling bevelwise.com that I would like to see the website of bevelwise.com. If I were to be transferring a file I would be using the File Transfer Protocol, and I would expect the bevelwise.com house to be looking for this type of access request at ftp.bevelwise.com.

I understand that www, ftp, cdn, rss, etc, are all just sub-domains on the main domain of bevelwise.com and that what really matters is what protocol / port is being used to make the request.

To take this to a more relatable direction, let’s take a street address: 1313 Mockingbird Ln. We can analyze this address in much the same way as we do a domain. Consider if we think of the domain “bevelwise.com” being the equivalent of the street “Mockingbird Ln.” Now, if we wanted to go to the Munsters house (1313 Mockingbird Ln. is their address on the TV show), we could technically find the house by going to Mockingbird Ln and looking around. I assure you we would eventually find it and get what we came looking for. But, if we add the house number (1313) to that address, we have the complete street address of what we are looking for, much the same as when we put the www in front of a domain when we want to go to a website.

I know there are a lot of people out there in the technology industry that are of the belief that the www is irrelevant and unneeded and is only added as a DNS record to help those people out there who don’t know any better. However true this may be from a purely technical standpoint, we need to think about the users of the internet who, as a majority, are not technically savvy.

So, from my understanding, Google will see www.bevelwise.com and bevelwise.com as two different and separate sites regardless of the fact that one is a sub-domain and one is a primary domain. It will be seen as 2 sites with the same content and will get a negative mark.

Now to help with this issue, we basically have 2 choices in this scenario. Forcibly add the www via 301 redirect when someone goes to bevelwise.com, or forcibly remove the www when someone goes to www.bevelwise.com. I personally lean towards adding the www in any case where the address requested is not already a sub-domain request (i.e. bevelwise.com will be changed to www.bevelwise.com, but ftp.bevelwise.com will not be changed to www.ftp.bevelwise.com because ftp.bevelwise.com is already qualified with the ftp prefix).

Just for fun, take a look at your browsers address bar right now, when coming to this site, did you put the www in there or no, any reason why you did one way or another? Call it a personal and professional curiosity.